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Frequently Asked Questions
What are the documents required to rent a car?
If you are a citizen of the Republic of Turkey, you will need a valid driver's license and identity card, and for foreign customers you will need an internationally recognized passport and driver's license.
What is the age limit for car rental?
The minimum age requirement is 21 years for economy and middle class vehicles and 25 years for luxury and SUV segments. In addition, depending on the class of the vehicle to be rented, it is required to have a driver's license for at least 1-3 years.
How are vehicle delivery and return procedures performed?
You can pick up your vehicle from the point you specify (airport, hotel, bus station or our office). At the end of the rental period, you can return it to the same point or to a different location.
What is included in the car rental fee?
The rental price includes compulsory traffic insurance, VAT and certain mileage limits. Additional services such as extra insurance, baby seat, second driver service and additional mileage are charged separately.
Do I have to pay a deposit when renting a car?
Yes, depending on the vehicle segment, a deposit of a certain amount is taken during the rental process. The deposit is refunded if there is no damage or extra usage fee on the return of the vehicle.
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